Identified - [DeCommerzbank] has partial technical issues for Payment Initiation.
No action is required by our customers.
We see a high amount of payments being rejected by the bank. We have contacted the banks support and they are working on a solution.
We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.
Please contact us through our support portal at support.tink.com for further questions.
Aug 02, 2024 - 15:03 CEST
Resolved -
This incident has been resolved.
Sep 4, 11:56 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 4, 11:15 CEST
Identified -
[C24 Bank] has degraded performance.
No action is required by our customers.
Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.
We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.
Please contact us through our support portal at support.tink.com for further questions.
Sep 4, 08:45 CEST